HEP.PRO

Manage Clients

Intuitive Client Management

Organize, track, and communicate with your clients while delivering personalized care from a centralized platform.

Assign Home Exercise Programs

See Client Progress

Take Notes

Intuitive Client View

client management for physical therapists

Manage Clients

Comprehensive Client Management

Our integrated client management tools streamline your workflow and enhance the client experience.

Centralized Client Database

Store and access all client information in one secure, organized location. Add notes, track progress, and view complete treatment history.

Assign & Manage HEPs

Easily create and assign personalized home exercise programs to clients with a few clicks. Update programs remotely as clients progress.

Secure Client Portal

Provide clients with a user-friendly portal to access their personalized exercise programs, track progress, and communicate with you.

Progress Tracking

Monitor client adherence and track progress with visual dashboards showing exercise completion, difficulty ratings, and improvement metrics.

Multiple Delivery Options

Share programs via email, printable PDFs, or direct portal access to accommodate different client preferences and needs.

HIPAA Compliant Communications

Exchange messages, updates, and files with clients through our secure, HIPAA-compliant communication system.

User-Friendly Client Portal

Accessible Care

User-Friendly Client Portal

Provide clients with a seamless experience to access their personalized exercise programs, track progress, and communicate with their provider.

  • No app download required - accessible on any device via web browser
  • Clear, visual exercise instructions with professional images
  • Progress tracking and exercise completion logging
  • Secure messaging system to communicate with providers
  • Email notifications for new or updated programs
Efficient Workflow

Clear Instructions

Efficient Workflow

Create and assign personalized home exercise programs to your clients in minutes with our intuitive interface and AI-powered recommendations.

  • Create custom HEPs or use AI-generated recommendations
  • Assign exercises with specific sets, reps, and frequency
  • Add personalized instructions for each client
  • Instantly deliver programs via email or client portal
  • Update programs remotely as clients progress

Advanced Tracking

Comprehensive Progress Tracking

Monitor client adherence and outcomes with detailed analytics.

  • Adherence Monitoring

    Track which exercises clients are completing, how frequently, and identify any adherence issues early to address them proactively.

  • Progress Visualization

    View progress metrics in easy-to-understand charts and graphs that highlight improvements and track goal achievement over time.

  • Client Feedback Collection

    Gather structured feedback on exercise difficulty, pain levels, and overall program satisfaction to continuously optimize care.

Comprehensive Progress Tracking
Flexible Communication Options

Stay Connected

Flexible Communication Options

Keep clients engaged and informed with multiple secure communication channels designed to enhance the provider-client relationship.

  • HIPAA-compliant messaging between providers and clients
  • Automatic email notifications for new or updated programs
  • Printable PDF versions of all exercise programs
  • Bulk message capabilities for practice announcements
  • Customizable email templates with your branding

FAQs

Frequently Asked Questions

Common questions about our extensive exercise library

Clients receive an email with a secure link to access their personalized exercise programs. The link takes them to a mobile-friendly client portal where they can view all their assigned exercises with detailed instructions and images. They don't need to download an app or create an account — everything is accessible via any web browser on smartphone, tablet, or computer.

Yes, our client management system offers flexible organization options. You can create custom tags to categorize clients by condition, treatment status, or any other criteria that works for your practice. You can also sort and filter your client list by various parameters including name, recent activity, assigned programs, and more.

Absolutely. Our platform includes comprehensive adherence tracking features. You can see when clients view their programs, which exercises they mark as completed, and their reported difficulty levels. This data helps you monitor progress, identify potential issues, and adjust programs as needed to ensure optimal outcomes.

Yes, all exercise programs can be easily printed in a professional, client-friendly format. The print option generates a PDF with clear images, detailed instructions, and your practice branding. This is perfect for clients who prefer physical handouts or in clinical settings where digital access might be limited.

We prioritize data security and privacy. The platform is fully HIPAA compliant with enterprise-grade security features including end-to-end encryption, secure authentication protocols, and comprehensive access controls. All client data is stored in secure, encrypted databases, and we maintain rigorous security practices to protect sensitive information.

Yes, clients can provide direct feedback through the client portal. They can rate the difficulty of exercises, note any issues or discomfort, and send messages to their provider. This two-way communication helps you adjust programs based on real-time client input, improving both outcomes and client satisfaction.

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Try Our Client Management Tools For Free

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